At Lumotel Store, we accept all major credit cards and digital payment methods, including Visa, Mastercard, American Express, Discover, and PayPal. To ensure a smooth shopping experience, full payment must be completed before shipment.
Payment Authorization & Processing
- When you place an order, we perform a standard authorization check on your payment method to verify sufficient funds for the transaction.
- Upon successful authorization, your payment will be processed, and the amount will be temporarily held as a deposit against the total order value.
- Once your order has been shipped, you will receive a confirmation email, and the funds will be applied as payment for your purchased items.
Order Production & Processing
Since our products are personalized and handcrafted based on your specific requests, we begin production only after payment is confirmed. Please ensure all details are correct before completing your purchase.
How to Make a Payment
Placing a payment is simple:
- Click on “Proceed to Checkout” or “PayPal Checkout” on our website.
- You will be redirected to a secure payment processing page, where you can pay using your credit card or an existing PayPal account.
- PayPal securely processes your transaction, and the charge will appear on your statement under PayPal.
Refunds & Security
- Refunds will be processed to your original payment method (either PayPal or your credit/debit card).
- Your credit card information is never stored on our servers or shared with third parties, ensuring the highest level of security for your payment details.
Order Modifications & Inquiries
If you need to modify an order, please provide your order number and contact us for assistance.
Contact Us
📍 Address: 350 WATERFORD CIR, CORNELIA, GA 30531, USA
📧 Email: [email protected]
🕗 Support Hours: 8:00 AM – 5:00 PM (EST), Monday – Friday
If you have any questions about payments, refunds, or switching items, feel free to reach out to our support team. We’re happy to assist you! 😊
